“Working with this team was a game changer for us. With the help of GenAI, they analyzed thousands of client emails and extracted real, actionable insights. For the first time, we managed to build a big picture of what our clients were struggling with most — and which products those issues related to. Thanks to their GenAI-driven approach, we were able to identify key process gaps and start addressing problems before clients had to reach out. The result? Happier clients, fewer emails, and a far more efficient support setup.”

— Michał Grzechowiak, MGBI, Chief Operating Officer